Contact Us
Got a question about one of our reviews, a correction to flag, or feedback on how we cover crypto casinos for US players? This page explains the best ways to reach the team behind Bitcoin Casinos.
Get in Touch by Email
The fastest way to reach us is by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is time-sensitive — for example, a factual correction to one of our reviews — please say so in the subject line and we'll prioritize it.
What We Can Help With
Here are the kinds of messages we're most useful for:
- Review feedback: If you've played at one of the sites we cover and your experience differs meaningfully from our write-up, we want to know. Reader input helps us keep our assessments accurate and current.
- Factual corrections: Bonus terms change, coins get added or removed, and licensing status shifts. If you spot something outdated or inaccurate, please flag it with a source if you have one.
- Editorial questions: Curious about how we rank sites, what criteria we use, or why a particular casino is or isn't on our list? We're happy to explain our methodology.
- Partnership and advertising enquiries: We work with a small number of commercial partners. If you represent a crypto casino and want to discuss a commercial relationship, email us — but note that commercial arrangements do not buy editorial position or ratings.
- General questions about crypto gambling: We cover the subject in depth across the site, so it's worth checking our About Us page first for an overview of who we are and how we work. For anything not answered there, drop us an email.
What We Cannot Help With
We are an independent comparison and review site, not an operator. There are some things that fall outside what we can assist with:
- Account issues, disputes, or withheld withdrawals at any casino — these need to go directly to the site's support team or, in serious cases, to the relevant licensing authority (typically the Curaçao Gaming Control Board or the Anjouan regulator, depending on the site).
- Tax or legal advice on your gambling activity or crypto gains. We flag general obligations on our review pages, but questions about your specific situation should go to a qualified professional.
- Responsible gambling support. If you or someone you know is struggling with gambling, please contact the National Problem Gambling Helpline at 1-800-GAMBLER, available 24/7. You can also find guidance on our Responsible Gambling page.
A Note on Response Times
We're a small editorial team. Most queries get a reply within one to two business days. Complex editorial reviews or partnership discussions may take a little longer — we'll always acknowledge receipt and let you know if we need more time.
Transparency and Editorial Independence
Bitcoin Casinos earns commission from some of the operators featured on this site. That relationship is disclosed on every page where it applies, and it has no bearing on how sites are ranked or rated. Our reviews are based on independent research and analysis. If you have questions about how that works, the About Us page has the full picture, and our Terms and Conditions set out the legal basis on which this site operates.
This site is intended for adults aged 18 or older (21 or older where required by applicable state law). Gambling at offshore crypto casinos involves financial risk, including the additional risk of cryptocurrency price volatility. Please gamble responsibly. For support, contact the National Problem Gambling Helpline: 1-800-GAMBLER.